Shipping Information

We partner with trusted global fulfilment centres to ensure your order is produced and delivered efficiently. Many of our pieces are made to order, allowing us to maintain quality while reducing unnecessary waste.

Order Processing

  • Processing time: 2–5 business days (Monday–Friday)

  • During peak periods, processing may take slightly longer.

  • Once dispatched, you’ll receive a confirmation email with tracking details (where available).

Estimated Delivery Times (After Dispatch)

Delivery time depends on your location and the shipping service selected at checkout. Below are average estimates:

🇺🇸 United States

Standard Domestic Shipping

  • 3–7 business days

  • Many orders arrive within approximately 5 days

Priority / Express Services (where available)

  • Around 5 business days average

  • Majority delivered within 7 business days

🇬🇧 United Kingdom & 🇪🇺 Europe

Standard International Shipping

  • 10–21 business days average

Express & Priority International Options (where available)

  • 5–10 business days average

  • Most delivered within 7–10 business days depending on service selected

🌍 Australia & Canada

  • Typically 7–25 business days

  • Delivery speed depends on the international tier selected and local postal services

🌎 Rest of World

Standard International Shipping

  • Approximately 25 business days average

  • Majority delivered within 30 business days

Priority International Services (major regions)

  • 10–17 business days average

  • Dependent on customs clearance and local carrier efficiency

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected delivery service.

Customs, Duties & Import Taxes

For international orders:

  • Customs duties, import taxes, or handling fees may apply.

  • These charges are determined by your local authorities.

  • Any additional customs charges are the responsibility of the customer.

  • If a parcel is returned due to unpaid customs fees, original shipping costs may not be refundable.

Tracking

Tracking is provided for most shipments.
You will receive tracking details once your order has been dispatched.

Delivery Delays

While we aim to meet all estimated delivery windows, delays may occasionally occur due to:

  • Customs inspections

  • Weather disruptions

  • Carrier delays

  • Peak seasonal demand

We appreciate your patience and will always assist in tracking your parcel if needed.

Address Accuracy

Please ensure your shipping address is correct at checkout.
We cannot be responsible for delays or non-delivery due to incorrect or incomplete addresses.